How to Grow & Respond to Your Online Reviews
Thursday, February 27
10:00am - 11:00am
Main Library
Robeson Pavilion Room A & BPresented by Scott Clanin – Director, Clanin Creative
Online reviews have a huge impact on businesses across all industries! How should you respond to reviews---both positive and negative? Should you always respond? And how can you encourage more customers to leave reviews? In this workshop, we'll explore the most popular review platforms, best practices for responding effectively to all types of feedback and proven strategis to boost the number of reviews from your current customers.
Register below to save a seat---no cost to attend. All materials will be provided.
https://cusbdc.org/event/workshop-how-to-grow-respond-to-your-online-reviews/
This workshop is sponsored by the Illinois Small Business Development Center at Champaign County EDC and presented in collaboration with Champaign County EDC, Champaign Center Partnership, Champaign Public Library, Community Foundation of East Central Illinois, EDC of Decatur & Macon County, Experience Champaign-Urbana, Mahomet Chamber of Commerce, New American Welcome Center at University YMCA, Parkland College Community Education, and University of Illinois Research Park.
About the presenter: Scott Clanin is the owner and president of Clanin Creative, an independent design agency based in Champaign, Illinois. With a deep passion for marketing and a sharp creative eye, Scott leads projects that help businesses craft and communicate their unique stories. He is a strong advocate for the local community, having served on the boards of Promise Healthcare, 40 North, the Champaign Center Partnership, and more. As a certified Google Professional, Scott combines his expertise in digital strategy with a commitment to innovative design, helping brands grow and thrive.
Clanin Creative is an independent design agency hailing from Champaign, Illinos, dedicated to transforming brands with standout design and compelling storytelling. Their unique approach blends strategic insight with creative skill, delivering tailored solutions that elevate brands and connect with audiences. Learn more at https://www.clanincreative.com.
Starting or growing a business? We can help. champaign.org/launch
Main Library
Our beautiful, state-of-the-art Main Library opened on January 6, 2008. You’ll find a wide variety of books, movies, and music, as well as free events for all ages. Looking for tech options? We offer free Wifi, dozens of public computers with internet access, and public meeting rooms.