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Image for event: How to Grow & Respond to Your Online Reviews

How to Grow & Respond to Your Online Reviews

2025-02-27 10:00:00 2025-02-27 11:00:00 America/Chicago How to Grow & Respond to Your Online Reviews Presented by Scott Clanin – Director, Clanin Creative Main Library - Robeson Pavilion Room A & B

Thursday, February 27
10:00am - 11:00am

Add to Calendar 2025-02-27 10:00:00 2025-02-27 11:00:00 America/Chicago How to Grow & Respond to Your Online Reviews Presented by Scott Clanin – Director, Clanin Creative Main Library - Robeson Pavilion Room A & B

Main Library

Robeson Pavilion Room A & B

Presented by Scott Clanin – Director, Clanin Creative

Online reviews have a huge impact on businesses across all industries! How should you respond to reviews---both positive and negative? Should you always respond? And how can you encourage more customers to leave reviews? In this workshop, we'll explore the most popular review platforms, best practices for responding effectively to all types of feedback and proven strategis to boost the number of reviews from your current customers.

Register below to save a seat---no cost to attend. All materials will be provided.

https://cusbdc.org/event/workshop-how-to-grow-respond-to-your-online-reviews/ 

This workshop is sponsored by the Illinois Small Business Development Center at Champaign County EDC and presented in collaboration with Champaign County EDC, Champaign Center Partnership, Champaign Public Library, Community Foundation of East Central Illinois, EDC of Decatur & Macon County, Experience Champaign-Urbana, Mahomet Chamber of Commerce, New American Welcome Center at University YMCA, Parkland College Community Education, and University of Illinois Research Park.


About the presenter: Scott Clanin is the owner and president of Clanin Creative, an independent design agency based in Champaign, Illinois. With a deep passion for marketing and a sharp creative eye, Scott leads projects that help businesses craft and communicate their unique stories. He is a strong advocate for the local community, having served on the boards of Promise Healthcare, 40 North, the Champaign Center Partnership, and more. As a certified Google Professional, Scott combines his expertise in digital strategy with a commitment to innovative design, helping brands grow and thrive.

Clanin Creative is an independent design agency hailing from Champaign, Illinos, dedicated to transforming brands with standout design and compelling storytelling. Their unique approach blends strategic insight with creative skill, delivering tailored solutions that elevate brands and connect with audiences. Learn more at https://www.clanincreative.com.


Starting or growing a business? We can help. champaign.org/launch

AGE GROUP: | Adults |

EVENT TYPE: | Business |

TAGS: | |

Main Library

librarian@champaign.org
Phone: 217-403-2000

Hours
Mon, May 05 9:00AM to 9:00PM
Tue, May 06 9:00AM to 9:00PM
Wed, May 07 9:00AM to 9:00PM
Thu, May 08 9:00AM to 9:00PM
Fri, May 09 9:00AM to 6:00PM
Sat, May 10 9:00AM to 6:00PM
Sun, May 11 12:00PM to 6:00PM

About the branch

Our beautiful, state-of-the-art Main Library opened on January 6, 2008. You’ll find a wide variety of books, movies, and music, as well as free events for all ages. Looking for tech options? We offer free Wifi, dozens of public computers with internet access, and public meeting rooms.

Upcoming events

Fri, May 09, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, May 09, 3:00pm - 4:30pm
The Studio

Sat, May 10, 3:00pm - 3:45pm
Robeson Pavilion Room A & B

Sun, May 11, 1:00pm - 3:00pm
Robeson Pavilion Room A & B
This event is full

Mon, May 12, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, May 12, 3:00pm - 4:30pm
The Studio

Mon, May 12, 6:00pm - 7:00pm
Robeson Pavilion Room A & B

Mon, May 12, 7:00pm - 8:30pm
The Studio

Tue, May 13, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, May 13, 1:00pm - 2:30pm
Robeson Pavilion Room A & B

Tue, May 13, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, May 13, 3:00pm - 4:30pm
The Studio

Wed, May 14, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, May 14, 3:00pm - 4:30pm
The Studio

Wed, May 14, 6:00pm - 8:00pm
The Studio
This event is full

Thu, May 15, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, May 15, 3:00pm - 4:30pm
The Studio

Thu, May 15, 5:00pm - 7:00pm

Thu, May 15, 6:00pm - 7:00pm
Robeson Pavilion Room A & B

Thu, May 15, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, May 16, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, May 16, 3:00pm - 4:30pm
The Studio

Sun, May 18, 12:00pm - 3:00pm

Mon, May 19, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, May 19, 3:00pm - 4:30pm
The Studio

Mon, May 19, 6:30pm - 8:30pm
The Studio
This event is full

Tue, May 20, 9:45am - 10:05am
Nate & Lillie Story Room

Rescheduled
Tue, May 20, 2:00pm - 3:00pm
New date Tuesday, June 03, 10:00am - 11:00am

Tue, May 20, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, May 20, 3:00pm - 4:30pm
The Studio

Tue, May 20, 6:00pm - 7:30pm
Robeson Pavilion Room A & B

Tue, May 20, 6:30pm - 7:15pm
Nate & Lillie Story Room

Wed, May 21, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, May 21, 3:00pm - 4:30pm
The Studio

Wed, May 21, 5:30pm - 7:30pm

Wed, May 21, 7:00pm - 8:00pm
The Studio

Thu, May 22, 3:00pm - 4:30pm
The Studio

Thu, May 22, 5:00pm - 7:00pm

Fri, May 23, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, May 23, 3:00pm - 4:30pm
The Studio

Sat, May 24, 11:00am - 11:45am
Robeson Pavilion Room A & B

Sat, May 24, 1:00pm - 1:45pm
Robeson Pavilion Room A & B

Sat, May 24, 3:00pm - 3:45pm
Robeson Pavilion Room A & B

Mon, May 26, All day

Tue, May 27, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, May 27, 1:30pm - 4:30pm
The Studio

Wed, May 28, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, May 28, 11:15am - 11:45am
Nate & Lillie Story Room

Wed, May 28, 1:30pm - 4:30pm
The Studio

Wed, May 28, 6:30pm - 8:00pm
The Studio
This event is full

Thu, May 29, 12:00pm - 1:00pm
Robeson Pavilion Room C

Thu, May 29, 5:00pm - 7:00pm

Fri, May 30, 9:30am - 11:30am
Robeson Pavilion Room A & B

Sat, May 31, 11:00am - 11:45am
Robeson Pavilion Room A & B

Sat, May 31, 1:00pm - 1:45pm
Robeson Pavilion Room A & B

Sat, May 31, 3:00pm - 3:45pm
Robeson Pavilion Room A & B

Mon, Jun 02, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Jun 02, 2:00pm - 4:00pm
The Studio

Tue, Jun 03, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Jun 03, 10:00am - 11:00am
Robeson Pavilion Room A & B

Tue, Jun 03, 10:00am - 11:00am
Robeson Pavilion Room C

Tue, Jun 03, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Jun 03, 2:00pm - 4:00pm
The Studio

Wed, Jun 04, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Jun 04, 11:00am - 1:00pm
Friends Conference Room (215)

Wed, Jun 04, 2:00pm - 4:00pm
The Studio

Wed, Jun 04, 7:00pm - 8:00pm
The Studio

Thu, Jun 05, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Jun 05, 2:00pm - 4:00pm
The Studio

Thu, Jun 05, 5:00pm - 7:00pm
The Studio

Fri, Jun 06, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Jun 06, 10:00am - 11:30am
Robeson Pavilion Room C

Fri, Jun 06, 2:00pm - 4:00pm
The Studio

Sat, Jun 07, 11:00am - 11:45am
Robeson Pavilion Room A & B

Sat, Jun 07, 1:00pm - 1:45pm
Robeson Pavilion Room A & B

Sat, Jun 07, 3:00pm - 3:45pm
Robeson Pavilion Room A & B