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Image for event: How to Grow & Respond to Your Online Reviews

How to Grow & Respond to Your Online Reviews

2025-02-27 10:00:00 2025-02-27 11:00:00 America/Chicago How to Grow & Respond to Your Online Reviews Presented by Scott Clanin – Director, Clanin Creative Main Library - Robeson Pavilion Room A & B

Thursday, February 27
10:00am - 11:00am

Add to Calendar 2025-02-27 10:00:00 2025-02-27 11:00:00 America/Chicago How to Grow & Respond to Your Online Reviews Presented by Scott Clanin – Director, Clanin Creative Main Library - Robeson Pavilion Room A & B

Main Library

Robeson Pavilion Room A & B

Presented by Scott Clanin – Director, Clanin Creative

Online reviews have a huge impact on businesses across all industries! How should you respond to reviews---both positive and negative? Should you always respond? And how can you encourage more customers to leave reviews? In this workshop, we'll explore the most popular review platforms, best practices for responding effectively to all types of feedback and proven strategis to boost the number of reviews from your current customers.

Register below to save a seat---no cost to attend. All materials will be provided.

https://cusbdc.org/event/workshop-how-to-grow-respond-to-your-online-reviews/ 

This workshop is sponsored by the Illinois Small Business Development Center at Champaign County EDC and presented in collaboration with Champaign County EDC, Champaign Center Partnership, Champaign Public Library, Community Foundation of East Central Illinois, EDC of Decatur & Macon County, Experience Champaign-Urbana, Mahomet Chamber of Commerce, New American Welcome Center at University YMCA, Parkland College Community Education, and University of Illinois Research Park.


About the presenter: Scott Clanin is the owner and president of Clanin Creative, an independent design agency based in Champaign, Illinois. With a deep passion for marketing and a sharp creative eye, Scott leads projects that help businesses craft and communicate their unique stories. He is a strong advocate for the local community, having served on the boards of Promise Healthcare, 40 North, the Champaign Center Partnership, and more. As a certified Google Professional, Scott combines his expertise in digital strategy with a commitment to innovative design, helping brands grow and thrive.

Clanin Creative is an independent design agency hailing from Champaign, Illinos, dedicated to transforming brands with standout design and compelling storytelling. Their unique approach blends strategic insight with creative skill, delivering tailored solutions that elevate brands and connect with audiences. Learn more at https://www.clanincreative.com.


Starting or growing a business? We can help. champaign.org/launch

AGE GROUP: | Adults |

EVENT TYPE: | Business |

TAGS: | |

Main Library

librarian@champaign.org
Phone: 217-403-2000

Hours
Mon, Jan 27 9:00AM to 9:00PM
Tue, Jan 28 9:00AM to 9:00PM
Wed, Jan 29 9:00AM to 9:00PM
Thu, Jan 30 9:00AM to 9:00PM
Fri, Jan 31 9:00AM to 6:00PM
Sat, Feb 01 9:00AM to 6:00PM
Sun, Feb 02 12:00PM to 6:00PM

About the branch

Our beautiful, state-of-the-art Main Library opened on January 6, 2008. You’ll find a wide variety of books, movies, and music, as well as free events for all ages. Looking for tech options? We offer free Wifi, dozens of public computers with internet access, and public meeting rooms.

Upcoming events

Wed, Jan 29, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Jan 29, 11:15am - 11:45am
Nate & Lillie Story Room

Wed, Jan 29, 3:00pm - 4:30pm
The Studio

Thu, Jan 30, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Jan 30, 12:00pm - 1:00pm
Robeson Pavilion Room A

Thu, Jan 30, 3:00pm - 4:30pm
The Studio

Thu, Jan 30, 5:00pm - 7:00pm

Thu, Jan 30, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Jan 31, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Jan 31, 3:00pm - 4:30pm
The Studio

Mon, Feb 03, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Mon, Feb 03, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Feb 03, 1:00pm - 4:30pm
The Studio

Tue, Feb 04, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Tue, Feb 04, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Feb 04, 10:00am - 11:00am
Robeson Pavilion Room A & B,The Studio

Tue, Feb 04, 1:00pm - 2:00pm
Robeson Pavilion Room A & B

Tue, Feb 04, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Feb 04, 3:00pm - 4:30pm
The Studio

Wed, Feb 05, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Wed, Feb 05, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Feb 05, 11:00am - 1:00pm
Friends Conference Room (215)

Wed, Feb 05, 3:00pm - 4:30pm
The Studio

Wed, Feb 05, 7:00pm - 8:30pm
Robeson Pavilion Room A & B

Thu, Feb 06, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Thu, Feb 06, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Feb 06, 10:00am - 11:00am
Robeson Pavilion Room A & B

Thu, Feb 06, 3:00pm - 4:30pm
The Studio

Thu, Feb 06, 5:00pm - 7:00pm

Thu, Feb 06, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Feb 07, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Fri, Feb 07, 9:30am - 11:30am
Robeson Pavilion Room C

Fri, Feb 07, 3:00pm - 4:30pm
The Studio

Sat, Feb 08, 9:00am - 12:00pm
Busey Bank Conference Room (222)

Sat, Feb 08, 3:00pm - 3:45pm
Robeson Pavilion Room A & B,Robeson Pavilion Room C

Mon, Feb 10, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Mon, Feb 10, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Feb 10, 1:00pm - 4:30pm
The Studio

Mon, Feb 10, 7:00pm - 8:30pm
The Studio

Tue, Feb 11, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Tue, Feb 11, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Feb 11, 10:00am - 11:00am
Robeson Pavilion Room A & B,The Studio

Tue, Feb 11, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Feb 11, 3:00pm - 4:30pm
The Studio

Tue, Feb 11, 6:30pm - 8:00pm
The Studio

Wed, Feb 12, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Wed, Feb 12, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Feb 12, 3:00pm - 4:30pm
The Studio

Wed, Feb 12, 6:00pm - 8:00pm
The Studio
Registration opens Saturday, February 1 2025 at 9:00am

Thu, Feb 13, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Thu, Feb 13, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Feb 13, 3:00pm - 4:30pm
The Studio

Thu, Feb 13, 5:00pm - 7:00pm

Thu, Feb 13, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Feb 14, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Fri, Feb 14, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Feb 14, 10:00am - 11:30am
Robeson Pavilion Room C

Fri, Feb 14, 3:00pm - 4:30pm
The Studio

Sat, Feb 15, 9:00am - 12:00pm
Busey Bank Conference Room (222)

Mon, Feb 17, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Mon, Feb 17, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Feb 18, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Tue, Feb 18, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Feb 18, 10:00am - 11:00am
Robeson Pavilion Room A & B,The Studio

Tue, Feb 18, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Feb 18, 3:00pm - 4:30pm
The Studio

Tue, Feb 18, 5:30pm - 7:30pm
Robeson Pavilion Room A & B

Tue, Feb 18, 6:30pm - 7:15pm
Nate & Lillie Story Room

Wed, Feb 19, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Wed, Feb 19, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Feb 19, 3:00pm - 4:30pm
The Studio

Wed, Feb 19, 5:30pm - 7:30pm

Wed, Feb 19, 7:00pm - 8:00pm
The Studio

Thu, Feb 20, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Thu, Feb 20, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Feb 20, 10:00am - 11:00am
Robeson Pavilion Room A & B

Thu, Feb 20, 3:00pm - 4:30pm
The Studio

Thu, Feb 20, 5:00pm - 7:00pm

Thu, Feb 20, 6:00pm - 7:00pm
Robeson Pavilion Room A & B

Thu, Feb 20, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Feb 21, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Fri, Feb 21, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Feb 21, 3:00pm - 4:30pm
The Studio

Sat, Feb 22, 9:00am - 12:00pm
Busey Bank Conference Room (222)

Sat, Feb 22, 11:00am - 12:00pm
Robeson Pavilion Room A & B

Sat, Feb 22, 1:30pm - 2:30pm
Robeson Pavilion Room A & B

Sat, Feb 22, 3:00pm - 4:00pm
Robeson Pavilion Room A & B

Mon, Feb 24, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Mon, Feb 24, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Feb 24, 3:00pm - 4:30pm
The Studio

Tue, Feb 25, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Tue, Feb 25, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Feb 25, 10:00am - 11:00am
Robeson Pavilion Room A & B,The Studio

Tue, Feb 25, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Feb 25, 3:00pm - 4:30pm
The Studio

Tue, Feb 25, 6:00pm - 7:00pm
Robeson Pavilion Room A & B

Wed, Feb 26, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Wed, Feb 26, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Feb 26, 11:15am - 11:45am
Nate & Lillie Story Room

Wed, Feb 26, 3:00pm - 4:30pm
The Studio

Wed, Feb 26, 6:30pm - 8:00pm
The Studio
Registration opens Saturday, February 1 2025 at 9:00am

Thu, Feb 27, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Thu, Feb 27, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Feb 27, 10:00am - 11:00am
Robeson Pavilion Room A & B

Thu, Feb 27, 12:00pm - 1:00pm
Robeson Pavilion Room C

Thu, Feb 27, 3:00pm - 4:30pm
The Studio

Thu, Feb 27, 5:00pm - 7:00pm

Thu, Feb 27, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Feb 28, 9:00am - 6:00pm
Busey Bank Conference Room (222)

Fri, Feb 28, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Feb 28, 3:00pm - 4:30pm
The Studio