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Image for event: How to Grow & Respond to Your Online Reviews

How to Grow & Respond to Your Online Reviews

2025-02-27 10:00:00 2025-02-27 11:00:00 America/Chicago How to Grow & Respond to Your Online Reviews Presented by Scott Clanin – Director, Clanin Creative Main Library - Robeson Pavilion Room A & B

Thursday, February 27
10:00am - 11:00am

Add to Calendar 2025-02-27 10:00:00 2025-02-27 11:00:00 America/Chicago How to Grow & Respond to Your Online Reviews Presented by Scott Clanin – Director, Clanin Creative Main Library - Robeson Pavilion Room A & B

Main Library

Robeson Pavilion Room A & B

Presented by Scott Clanin – Director, Clanin Creative

Online reviews have a huge impact on businesses across all industries! How should you respond to reviews---both positive and negative? Should you always respond? And how can you encourage more customers to leave reviews? In this workshop, we'll explore the most popular review platforms, best practices for responding effectively to all types of feedback and proven strategis to boost the number of reviews from your current customers.

Register below to save a seat---no cost to attend. All materials will be provided.

https://cusbdc.org/event/workshop-how-to-grow-respond-to-your-online-reviews/ 

This workshop is sponsored by the Illinois Small Business Development Center at Champaign County EDC and presented in collaboration with Champaign County EDC, Champaign Center Partnership, Champaign Public Library, Community Foundation of East Central Illinois, EDC of Decatur & Macon County, Experience Champaign-Urbana, Mahomet Chamber of Commerce, New American Welcome Center at University YMCA, Parkland College Community Education, and University of Illinois Research Park.


About the presenter: Scott Clanin is the owner and president of Clanin Creative, an independent design agency based in Champaign, Illinois. With a deep passion for marketing and a sharp creative eye, Scott leads projects that help businesses craft and communicate their unique stories. He is a strong advocate for the local community, having served on the boards of Promise Healthcare, 40 North, the Champaign Center Partnership, and more. As a certified Google Professional, Scott combines his expertise in digital strategy with a commitment to innovative design, helping brands grow and thrive.

Clanin Creative is an independent design agency hailing from Champaign, Illinos, dedicated to transforming brands with standout design and compelling storytelling. Their unique approach blends strategic insight with creative skill, delivering tailored solutions that elevate brands and connect with audiences. Learn more at https://www.clanincreative.com.


Starting or growing a business? We can help. champaign.org/launch

AGE GROUP: | Adults |

EVENT TYPE: | Business |

TAGS: | |

Main Library

librarian@champaign.org
Phone: 217-403-2000

Hours
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We're closed Friday November 07 due to Staff Development Day
Mon, Nov 03 9:00AM to 9:00PM
Tue, Nov 04 9:00AM to 9:00PM
Wed, Nov 05 9:00AM to 9:00PM
Thu, Nov 06 9:00AM to 9:00PM
Fri, Nov 07 Closed
(Staff Development Day)
Sat, Nov 08 9:00AM to 6:00PM
Sun, Nov 09 12:00PM to 6:00PM

About the branch

Our beautiful, state-of-the-art Main Library opened on January 6, 2008. You’ll find a wide variety of books, movies, and music, as well as free events for all ages. Looking for tech options? We offer free Wifi, dozens of public computers with internet access, and public meeting rooms.

Upcoming events

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Mon, Nov 03, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Nov 03, 1:00pm - 4:30pm
The Studio

Tue, Nov 04, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Nov 04, 10:00am - 11:00am
Robeson Pavilion Room A & B

Tue, Nov 04, 1:00pm - 5:00pm

Tue, Nov 04, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Nov 04, 3:00pm - 4:30pm
The Studio

Wed, Nov 05, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Nov 05, 11:00am - 1:00pm
Friends Conference Room (215)

Wed, Nov 05, 3:00pm - 4:30pm
The Studio

Wed, Nov 05, 7:00pm - 8:00pm
The Studio

Thu, Nov 06, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Nov 06, 3:00pm - 4:30pm
The Studio

Thu, Nov 06, 5:00pm - 8:00pm

Thu, Nov 06, 6:30pm - 7:15pm
Nate & Lillie Story Room

Sat, Nov 08, 9:45am - 10:15am
Nate & Lillie Story Room

Sat, Nov 08, 3:00pm - 3:45pm
Robeson Pavilion Room A & B,Robeson Pavilion Room C

Mon, Nov 10, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Nov 10, 3:00pm - 4:30pm
The Studio

Mon, Nov 10, 7:00pm - 8:30pm
The Studio

Tue, Nov 11, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Nov 11, 10:00am - 11:00am
Robeson Pavilion Room A & B

Tue, Nov 11, 1:00pm - 5:00pm

Tue, Nov 11, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Nov 11, 3:00pm - 4:30pm
The Studio

Wed, Nov 12, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Nov 12, 10:00am - 11:30am
The Studio

Wed, Nov 12, 10:00am - 11:00am
Robeson Pavilion Room B

Wed, Nov 12, 3:00pm - 4:30pm
The Studio

Wed, Nov 12, 6:00pm - 8:30pm
The Studio
This event is full

Thu, Nov 13, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Nov 13, 12:00pm - 3:00pm

Thu, Nov 13, 1:30pm - 2:30pm
Robeson Pavilion Room A & B

Thu, Nov 13, 3:00pm - 4:30pm
The Studio

Thu, Nov 13, 5:00pm - 8:00pm

Thu, Nov 13, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Nov 14, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Nov 14, 3:00pm - 4:30pm
The Studio

Fri, Nov 14, 5:00pm - 8:00pm

Fri, Nov 14, 6:00pm - 8:00pm
Robeson Pavilion Room A & B

Fri, Nov 14, 6:00pm - 8:00pm
Nate & Lillie Story Room

Sat, Nov 15, 9:45am - 10:15am
Nate & Lillie Story Room

Mon, Nov 17, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Nov 17, 1:00pm - 4:30pm
The Studio

Mon, Nov 17, 6:30pm - 8:30pm
The Studio

Tue, Nov 18, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Nov 18, 10:00am - 11:00am

Tue, Nov 18, 1:00pm - 5:00pm

Tue, Nov 18, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Nov 18, 3:00pm - 4:30pm
The Studio

Tue, Nov 18, 6:00pm - 7:30pm
Robeson Pavilion Room A & B

Tue, Nov 18, 6:30pm - 7:15pm
Nate & Lillie Story Room

Wed, Nov 19, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Nov 19, 3:00pm - 4:30pm
The Studio

Wed, Nov 19, 5:30pm - 7:30pm

Wed, Nov 19, 7:00pm - 8:00pm
Robeson Pavilion Room B

Thu, Nov 20, 10:00am - 10:45am
Nate & Lillie Story Room

Thu, Nov 20, 12:00pm - 1:00pm
Robeson Pavilion Room C

Thu, Nov 20, 3:00pm - 4:30pm
The Studio

Thu, Nov 20, 5:00pm - 8:00pm

Thu, Nov 20, 6:00pm - 7:00pm
Robeson Pavilion Room A & B

Thu, Nov 20, 6:30pm - 7:15pm
Nate & Lillie Story Room

Fri, Nov 21, 9:30am - 11:30am
Robeson Pavilion Room A & B

Fri, Nov 21, 3:00pm - 4:30pm
The Studio

Fri, Nov 21, 5:00pm - 8:00pm

Fri, Nov 21, 6:00pm - 8:00pm
Robeson Pavilion Room A & B

Fri, Nov 21, 6:00pm - 8:00pm
Nate & Lillie Story Room

Sat, Nov 22, 9:45am - 10:15am
Nate & Lillie Story Room

Sat, Nov 22, 2:00pm - 4:00pm
Robeson Pavilion Room A & B

Mon, Nov 24, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Nov 24, 3:00pm - 4:30pm
The Studio

Tue, Nov 25, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Nov 25, 1:00pm - 5:00pm

Tue, Nov 25, 3:00pm - 4:30pm
The Studio

Wed, Nov 26, 9:45am - 10:15am
Nate & Lillie Story Room

Wed, Nov 26, 11:15am - 11:45am
Nate & Lillie Story Room

Wed, Nov 26, 6:30pm - 8:00pm
The Studio

Thu, Nov 27, All day

Fri, Nov 28, 5:00pm - 8:00pm

Fri, Nov 28, 6:00pm - 8:00pm
Nate & Lillie Story Room

Fri, Nov 28, 6:00pm - 8:00pm
Robeson Pavilion Room A & B

Sat, Nov 29, 9:45am - 10:15am
Nate & Lillie Story Room

Mon, Dec 01, 9:45am - 10:05am
Nate & Lillie Story Room

Mon, Dec 01, 1:00pm - 4:30pm
The Studio

Tue, Dec 02, 9:45am - 10:05am
Nate & Lillie Story Room

Tue, Dec 02, 1:00pm - 5:00pm

Tue, Dec 02, 2:00pm - 3:30pm
Friends Conference Room (215)

Tue, Dec 02, 3:00pm - 4:30pm
The Studio